Apple & Windows Managed Services — Available Now

Your IT Fleet,
Managed Perfectly.

Proactive IT support with a focus on the Apple ecosystem. We manage your Macs, iPads, Windows devices, and handle all your break/fix repairs — so you can focus on what you do best.

Everything Your IT Fleet Needs

From Apple MDM to Windows management and hardware repairs — we handle it all so you don't have to.

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Apple MDM & Device Management

Full Apple device management via Jamf, Kandji, or Mosyle. DEP/ADE enrollment, automated software deployment, configuration profiles, and remote management.

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Windows Device Management

Intune, Group Policy, and endpoint management for your Windows fleet. OS deployments, software distribution, and compliance enforcement.

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Break/Fix Repairs

Hardware diagnostics, component replacement, and device repairs. Macs, PCs, peripherals — we fix it all. Swap devices to keep your team working.

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Security & Backup

Endpoint detection & response (EDR), automated backups, FileVault & BitLocker management, and security policy enforcement. Your data stays safe, period.

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Helpdesk & Support

Real human support when you need it. Remote and on-site assistance, password resets, software issues, and hardware troubleshooting.

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Reporting & Compliance

Monthly health reports, compliance dashboards, and quarterly strategy reviews. See exactly what's running on every device.

Simple, Transparent Pricing

Per-user monthly plans. No setup fees. No hidden costs. Cancel anytime.

Essentials
$79/user/mo
Great for small teams that need proactive device management.
  • MDM management (Jamf/Kandji/Mosyle)
  • Automated software deployment
  • OS & app update management
  • Remote monitoring & alerts
  • Basic user management
  • Next business day response
Get Started
Enterprise
$249/user/mo
For teams that need everything — on-site, projects, and priority support.
  • Everything in Professional
  • Included on-site support visits
  • Project management (migrations, upgrades)
  • Dedicated account manager
  • 2-hour emergency response
  • Quarterly strategy reviews
Contact Us

Why Businesses Choose Concierge IT

We specialise in the Apple ecosystem — that's our superpower. But we don't stop there. We also manage Windows devices and handle all your break/fix hardware repairs.

No need for multiple IT providers. Whether it's your Macs, your PCs, or a broken screen — we're the single point of contact. Based in Tamworth, NSW — serving clients across the state remotely.

No black-box billing. No 48-hour response times. Just proactive, reliable IT that works.

4hr
Avg Response Time
99.9%
Uptime Target
24/7
Monitoring
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Apple Specialist

MDM, DEP/ADE, Jamf, Kandji, Mosyle

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Windows Management

Intune, Group Policy, endpoint management

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Break/Fix Repairs

Hardware diagnostics, screen & battery replacement

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Security & Backup

EDR, FileVault & BitLocker, automated backups

Need Help Right Now?

Our helpdesk is here for you. Submit a ticket, start a live chat, or give us a call.

For existing clients: use the chat widget on this page to submit tickets, track progress, or access our knowledge base instantly.

Paste the embed code from Freshdesk. It will look like: STEP 5: Test it --------------------------------------- 1. Open index.html in your browser 2. Click the Spot widget in the bottom-right 3. Submit a test ticket 4. Check your Freshdesk dashboard ======================================== ALTERNATIVE: Freshdesk Email-to-Ticket ======================================== For email-based tickets, your support email will be: helpdesk@conciergeit.freshdesk.com Clients can email this address and it auto-creates tickets. This doesn't require the widget — just works. ======================================== -->

Let's Talk

Ready to upgrade your IT? Get in touch for a free consultation and IT health check.

Get in touch

Whether you need help with your existing setup or want to explore managed services, we're here to help. No obligation, no hard sell — just honest advice.

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info@conciergeit.com.au
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0400 000 000
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Tamworth, NSW — Serving all of Australia
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Mon–Fri, 8am–6pm AEST
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Concierge IT Assistant

Online — typically replies instantly